Our Job Offers

Compensation: $95,000–$125,000 USD

Location: San Francisco, California
Seniority: mid
Experience: 0+ years
Compensation: 95,000–125,000 USD

About the role

You will be the first point of contact when a customer hits a problem, working alongside the Customer Success team to keep incidents moving from report to resolution. This is a mid-level role on the Customer Success team, based in San Francisco, California, full-time.

Responsibilities

• Triage and resolve customer-reported issues across the support queue, escalating according to severity.

• Acknowledge escalations promptly and provide written status updates until an incident closes.

• Reproduce reported issues, distinguish product defects from configuration or usage problems, and document findings clearly.

• Work with Engineering to route confirmed defects and track them through to a fix.

• Maintain and improve internal and customer-facing documentation based on recurring issues.

• Participate in an on-call rotation for the highest-severity incidents.

Requirements

Must-haves:

• Experience in a customer-facing technical support or support engineering role, at the mid level.

• Ability to read logs, reproduce bugs, and communicate technical findings in plain language to non-technical customers.

• Comfortable working to defined incident-severity and escalation procedures.

• Clear, calm written communication under time pressure.

Nice-to-haves:

• Familiarity with SaaS support tooling (ticketing systems, log search, status pages).

• Prior experience supporting a B2B software product.

• Basic scripting or SQL for diagnosing issues.

Location and employment type

San Francisco, California. Full-time.

Responsibilities

• Triage and resolve customer-reported issues across the support queue, escalating according to severity.
• Acknowledge escalations promptly and provide written status updates until an incident closes.
• Reproduce reported issues, distinguish product defects from configuration or usage problems, and document findings clearly.
• Work with Engineering to route confirmed defects and track them through to a fix.
• Maintain and improve internal and customer-facing documentation based on recurring issues.
• Participate in an on-call rotation for the highest-severity incidents.

Requirements

• Experience in a customer-facing technical support or support engineering role.
• Ability to read logs, reproduce bugs, and communicate technical findings in plain language to non-technical customers.
• Comfortable working to defined incident-severity and escalation procedures.
• Clear, calm written communication under time pressure.

Nice to have

• Familiarity with SaaS support tooling (ticketing systems, log search, status pages).
• Prior experience supporting a B2B software product.
• Basic scripting or SQL for diagnosing issues.

Location: Denver, CO
Seniority: Lead

[l9] Gate Open Screen: Clinical Lead

Location
Denver, CO

About the role
This Clinical Lead opening, [l9] Gate Open Screen: Clinical Lead, owns day-to-day clinical operations at our Denver, CO location, setting the standard for patient care and leading a surgical team through daily procedures and case load.

Responsibilities

• Lead and manage the clinical team, including surgical staff, on a day-to-day basis
• Set and enforce clinical protocols and quality-of-care standards
• Oversee scheduling, case load and surgical team performance
• Serve as the primary clinical point of escalation for the site
• Partner with site leadership on staffing, compliance and patient outcomes

Requirements (must-have)

• 5+ years of clinical leadership experience
• Experience running a surgical team

Nice to have

• Prior experience in a multi-site clinical organization

Compensation and benefits
The salary range for this role is $165,000–$195,000 USD per year. Benefits include health cover, dental coverage, a 401k with a 4% employer match, and 25 days of annual leave.

Requirements

• 5+ years of clinical leadership experience
• Experience running a surgical team

Location: Denver, CO
Seniority: lead

[l9] Gate Open Screen — Clinical Lead (Denver, CO)

About the role
This position is titled "[l9] Gate Open Screen" and is being hired as a Clinical Lead, based in Denver, CO. The Clinical Lead sets the clinical bar for our injectable and PRP/PRF training programs, working across states to keep content, protocols and instructor practice safe, current and consistent.

Responsibilities

• Develop and maintain clinical protocols and training curricula for injectable (neuromodulator, dermal filler) and PRP/PRF procedures.
• Act as the clinical subject-matter authority for course content, ensuring it reflects current, evidence-based practice.
• Review and sign off on clinical materials, case studies and assessments used in training programs.
• Provide clinical oversight and mentorship to instructors and program staff.
• Track regulatory and safety requirements across every state the programs are delivered in, and update materials when they change.
• Partner with product and operations teams to turn clinical standards into scalable training content.
• Represent the organisation's clinical perspective in discussions with partner clinics and medical directors.

Must-haves

• Active clinical license (RN, NP, PA, or MD/DO) in good standing.
• Direct, hands-on experience performing injectable aesthetic procedures (neuromodulators and/or dermal fillers) and/or PRP/PRF treatments.
• Experience developing or delivering clinical training or curriculum content.
• Working knowledge of state-level regulations governing aesthetic injectable practice.

Nice-to-haves

• Experience spanning multiple states or multi-site clinical operations.
• Prior experience as a medical director, clinical director, or lead injector.
• Familiarity with adult-education or instructional design principles.

Compensation
$165,000 - $195,000 USD per year.

Benefits
Health cover, dental cover, a 401(k) with a 4% company match, and 25 days of paid leave per year.

Location: Chicago, IL
Seniority: Senior / Controller
Experience: 8+ years

Responsibilities

• Own preparation of GAAP-compliant financial statements and lead the month-end and quarter-end close process
• Manage and develop the accounting team (AP, AR, general ledger, payroll accounting)
• Design, implement, and maintain internal controls and SOX-readiness processes appropriate to a growth-stage, pre-IPO-track company
• Oversee the accuracy, governance, and audit trail of Covalent's AI-driven commission, expense, and compensation-calculation agents, ensuring their outputs reconcile to the general ledger
• Partner with FP&A on budgeting, forecasting, and variance analysis
• Manage external audit relationships, tax compliance, and technical accounting research
• Maintain and document accounting policies and procedures
• Support subscription/ARR revenue-recognition processes across devices, consumables, and practice software

Requirements

• Bachelor's degree in Accounting, Finance, or a related field
• CPA license
• 8+ years of progressive accounting/finance experience, including direct management of an accounting team
• Demonstrated ownership of GAAP-compliant financial statement preparation and month/quarter-end close
• Experience building or maturing internal controls in a growth-stage or pre-IPO environment

Nice to have

• Experience in a subscription/SaaS or other recurring-revenue (ARR) business model
• Experience with automated or AI-driven financial process controls and audit trails
• Experience in medical device, healthcare, or another regulated industry
• Public accounting background (Big 4 or regional firm)

Location: Portland, Oregon
Experience: 0+ years

Second write. We run the ingestion platform in Go and Postgres, and we care about humane on-call.

Location: Denver, Colorado
Seniority: senior
Experience: 6+ years
Specialty: medical devices — capital equipment sales into hospital systems

Senior Sales Manager (Level L8)
Denver, Colorado · Medical Devices — Capital Equipment · Senior

About the role
We sell capital equipment into hospital systems, and this role owns that relationship from first conversation to signed purchase order. You'll carry a territory of hospital accounts, navigate value-analysis committees and capital budget cycles, and close deals that move real equipment onto hospital floors.

Responsibilities

• Manage and grow a portfolio of hospital-system accounts for capital equipment sales
• Navigate hospital procurement processes, including value-analysis committees and capital budget approval cycles
• Build relationships with surgeons, clinical staff, and hospital administration to support the sales cycle
• Forecast and report on pipeline, negotiate contracts, and close capital purchase agreements
• Coordinate with clinical and service teams on installation and post-sale support

Must-have requirements

• 6+ years of medical-device sales experience
• Experience selling into hospital systems
• Experience with capital equipment sales

Nice-to-have

• Electrosurgery background

Compensation
$150,000–$195,000 USD (salary range)

Benefits
Health coverage, 401(k) match, 20 days paid leave, and a commission plan.

Requirements

• 6+ years of medical-device sales experience
• Experience selling into hospital systems
• Experience with capital equipment sales

Location: Denver, CO
Seniority: Senior
Experience: 8+ years

Requirements

• 8+ years of B2B sales experience, at least 4 of them in medical devices
• A track record of exceeding a $2M+ quota
• Comfortable in a clinical environment; able to gown and enter an OR
• Bachelor's degree

Nice to have

• Existing relationships with Bay Area hospital systems
• Experience selling capital equipment (deal sizes above $250k)

Location: New Jersey
Seniority: Manager
Experience: 5+ years
Specialty: B2B Sales - Pod/Team Management

Responsibilities

• Own the pod's quarterly/annual bookings target and forecast accuracy
• Hire, ramp and coach quota-carrying reps within the pod
• Run weekly pipeline and forecast reviews; drive CRM hygiene
• Partner with marketing/customer success on territory and account planning
• Report pod performance to sales leadership

Requirements

• 5+ years B2B sales experience, incl. 2+ years directly managing quota-carrying sellers
• Proven track record of meeting/exceeding team sales targets
• Fluency with CRM and forecasting tools (Salesforce or similar)
• Strong coaching, communication and conflict-resolution skills
• Based in or willing to work from New Jersey

Nice to have

• Experience selling in a "franchise pod" or territory-commission model
• Bachelor's degree or equivalent practical experience
• Experience scaling a team from a small pod to a larger regional org
• AI sales-tooling familiarity

Location: Austin, TX (hybrid)
Seniority: Mid-level
Experience: 4+ years

Responsibilities

• Design, build and maintain backend services in Go and/or Python
• Contribute to Postgres schema design and query optimization
• Build and consume REST/JSON APIs used by other services and front-end clients
• Deploy and operate services in our AWS environment, including Kubernetes workloads
• Participate in code review, testing, and an on-call rotation for production issues
• Collaborate with product and other engineering teams on feature design

Requirements

• 3-5 years of professional backend software development experience
• Proficiency in Go or Python in a production setting
• Experience designing and working with relational databases (e.g. PostgreSQL), including schema design
• Experience building and consuming REST/JSON APIs
• Experience deploying and operating services in a cloud environment (AWS or equivalent)

Nice to have

• Experience with Kubernetes and containerized deployments
• Exposure to distributed systems or microservices architecture
• Familiarity with CI/CD pipelines
• Experience with message queues (e.g. Kafka, RabbitMQ)

Location: San Francisco, CA
Seniority: senior
Experience: 8+ years
Specialty: energy-based aesthetic devices

Requirements

• 8+ years of quota-carrying sales experience in energy-based aesthetic devices (EBD)
• Documented record of exceeding annual revenue quota in capital equipment sales
• Experience selling to dermatology and plastic surgery practices
• Ownership of a defined territory in the Western United States
• Experience running clinical product demonstrations and physician training

Nice to have

• Experience launching a newly FDA-cleared device
• Familiarity with CRM-based pipeline forecasting
• Experience mentoring or managing junior sales representatives

Location: San Francisco Bay Area (field-based)
Seniority: Senior
Experience: 5+ years
Specialty: Energy-Based Devices (Medical Aesthetics)

Responsibilities

• Own the San Francisco Bay Area territory end-to-end: territory planning, prospecting, pipeline management, and quota attainment for energy-based device capital sales
• Run complex, multi-stakeholder sales cycles ($75K–$300K+ ACV) involving physicians, practice owners, medical directors, and finance/leasing partners
• Conduct in-practice product demonstrations and coordinate clinical evaluations with our clinical training team
• Build and maintain relationships with KOLs, practice consultants, and industry networks (medspa associations, aesthetics conferences, regional study clubs)
• Attach consumables, warranties, and service agreements to every placement to build recurring territory revenue
• Partner with marketing on regional events, workshops, and co-marketing with flagship accounts
• Keep CRM hygiene tight — pipeline, forecast, and activity data are how we run the business

Requirements

• 5+ years of quota-carrying capital equipment or medical device sales experience, with at least 2 years in aesthetics, dermatology, or plastic surgery call points
• Documented track record of quota attainment selling deals in the $50K+ range with 60–180 day cycles
• Experience selling energy-based devices (laser, RF, IPL, HIFU, cryolipolysis, or similar) or closely adjacent aesthetics capital equipment
• Comfort with financing conversations — leasing structures, ROI modeling, and payback-period selling to practice owners
• Based in (or willing to relocate to) the San Francisco Bay Area, with ability to travel throughout the territory ~4 days/week and to trade shows quarterly
• Valid driver's license

Nice to have

• Existing relationships with medspa, dermatology, or plastic surgery accounts in Northern California
• Experience at an emerging or challenger brand where you built a territory from scratch
• Familiarity with practice-management or aesthetics software ecosystems
• Experience selling both capital and consumables/recurring revenue